Join our team and make an impact in the Fire and Security industry! We are seeking highly motivated individuals who are passionate about making a difference. Select a job opening below to apply directly through our application portal.
Department: | Customer Support |
Location: | Honolulu, HI |
About Us
Alert Holdings Group LLC has built a reputation as a full-service life and safety provider of the highest quality products and services since 1962. With offices on Oahu, Maui, Big Island and Kauai we are able to provide standardized services statewide for life and safety systems like none other. We protect nearly 33,000 residential and commercial customers.
Role Overview
The Customer Care Representative serves customers by answering all incoming calls from the main line during business hours, resolving problems by clarifying issues; fulfilling requests; maintaining database. They are cross-trained on all department functions to assist others when needed. This position is expected to suggest alternative plans or solutions to operational problems and must be able to make independent decisions and deal with confidential information.
Status: Full-Time, Non-exempt
Key Responsibilities
Qualifications
Additional Qualifications
Work Requirements
The Alert Alarm Benefit:
Compensation starts at $19/hour (DOE)
We offer a full benefits package including health, dental and eye insurance, Short Term Disability, Life Insurance, a 401k savings plan, paid-time-off benefits, training, opportunities for growth and development, and a team that cares about you. We even offer pet insurance!
EEOC Statement
Alert Alarm Hawaii provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.